International SOS launch new CMS platform and website beating growth targets

International SOS, a pioneer and leader in international health and security risk management, wanted to redesign and rebuild their website so that it truly reflected their value proposition.

Codehouse

designed and built the solution

Sitecore 10.1

used for build solution

Improved

customer experience

Amazon Web Services

as hosting partner

Sitecore JSS

fully headless solution

Improved

metrics since launch

To see the results of our collaboration go live has been an incredibly rewarding experience. We now have a website that truly represents who International SOS are to the world and clearly defines how we can support our customers".

Emilie Dumas | Senior Group Digital Marketing Manager, International SOS

To see the results of our collaboration go live has been an incredibly rewarding experience. We now have a website that truly represents who International SOS are to the world and clearly defines how we can support our customers".

Emilie Dumas | Senior Group Digital Marketing Manager, International SOS

To see the results of our collaboration go live has been an incredibly rewarding experience. We now have a website that truly represents who International SOS are to the world and clearly defines how we can support our customers".

Emilie Dumas | Senior Group Digital Marketing Manager, International SOS

Sitecore Leadership

The Codehouse team brings together a wealth of experience, boasting over 20 collective years of Sitecore Technical, Strategy, and Ambassadorial MVP accreditation.

As proud members of the global community of skilled professionals dedicated to advancing Sitecore technology, we consistently strive to exceed expectations.

We are synonymous with reliable technical expertise and strategic thinking.

Our Sitecore optimisation and technical offerings stem from the collaborative efforts of our MVPs, who continuously explore innovative approaches to enhance the delivery of exceptional strategic and technical solutions.

Take the time to meet our MVP team, we are ready to roll up our sleeves and get to work!

Meet our MVP's

Sitecore Leadership

The Codehouse team brings together a wealth of experience, boasting over 20 collective years of Sitecore Technical, Strategy, and Ambassadorial MVP accreditation.

As proud members of the global community of skilled professionals dedicated to advancing Sitecore technology, we consistently strive to exceed expectations.

We are synonymous with reliable technical expertise and strategic thinking.

Meet our MVP's

Sitecore Leadership

The Codehouse team brings together a wealth of experience, boasting over 20 collective years of Sitecore Technical, Strategy, and Ambassadorial MVP accreditation.

As proud members of the global community of skilled professionals dedicated to advancing Sitecore technology, we consistently strive to exceed expectations.

We are synonymous with reliable technical expertise and strategic thinking.

Meet our MVP's

Sitecore Leadership

The Codehouse team brings together a wealth of experience, boasting over 20 collective years of Sitecore Technical, Strategy, and Ambassadorial MVP accreditation.

As proud members of the global community of skilled professionals dedicated to advancing Sitecore technology, we consistently strive to exceed expectations.

We are synonymous with reliable technical expertise and strategic thinking.

Meet our MVP's

Challenge

International SOS, a pioneer and leader in international health and security risk management, wanted to redesign and rebuild their website so that it truly reflected their value proposition and provided visitors with easy access to compelling and immersive content.

The overall objective was to deliver a refreshed digital experience that represented their global leadership position and to generate more enquiries and conversions through effective content and conversion points.

The new site was also a foundational project, both from a design and technical perspective, laying the groundwork for an ambitious digital future.

Solution

To meet the vision, Codehouse’s Digital Experience teams worked in close collaboration with International SOS stakeholders to formulate high level user journeys and persona definitions. These were then used to establish a bold design direction that conveyed the International SOS proposition and ethos.

Working with the wider organisation, hi-fidelity prototypes were used to elicit feedback and evolve the design further, ensuring the site would meet the defined immediate and future needs. Technical requirements were established working closely with International SOS’s technical teams, who wanted to leverage the benefits of the latest available web infrastructure capabilities.

A 'headless' implementation utilising Sitecore JavaScript Services (JSS) and React on Sitecore 10.1 was delivered, hosted on Amazon Web Services (AWS), delivering greater flexibility, faster time to market, and cost savings when compared to more traditional methods.

The new infrastructure utilises Containers, a technology which uses Operating System Virtualisation to ‘box’ software with independent and isolated processes from other applications. Docker and Kubernetes (k8s) were implemented for this, along with the vast array of Amazon services for a development and deployment pipeline that is rapid, reliable and responsive.

Results

The International SOS Sitecore 10.1 website is bold and authoritative, reflecting their values of passion, unrivalled expertise, respect, and care.Following its launch, the new International SOS website has achieved extremely positive results: